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Call Now! 808.725.7402

SHIPPING POLICY

UNITED STATES

Order

Delivery Service

Cost

Estimated Delivery Time

Over $75

Standard Ground

FREE

3-5 Business Days

Under $75

Standard Ground

$35.00+

3-5 Business Days

All

Overnight

$45.00+

1 Business Day

 

Standard Shipping: Shipping Fees depending on the weight. Orders placed before 1 pm PST should be received within 3-5 business days. Orders placed on Saturdays, Sundays, or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

 

Overnight Shipping: Shipping Fees depending on the weight. Orders placed before 1 pm PST should be received the next business day. Orders placed on Saturdays, Sundays, or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

 

HAWAII, ALASKA & OTHER US TERRITORIES

Order

Delivery Service

Cost

Estimated Delivery Time

Oahu

All Other Islands

Island Wide

Standard

 

Fees will vary (Free with large orders)

$23.95 + Depending on the weight

1 – 3 Business Day by Town

5-10 Business Days

 

CANADA

Order

Delivery Service

Cost

Estimated Delivery Time

All

Standard

$33.95

5-10 Business Days orders may also be subject

to customs fees.

 

Standard Shipping: Shipping Fees depending on the weight. Orders placed before 1 pm PST should be received within 3-5 business days. Orders placed on Saturdays, Sundays, or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).
* Orders to Canada may also be subject to customs fees

 

CENTRAL & SOUTH AMERICA

Order

Delivery Service

Cost

Estimated Delivery Time

All

Standard Ground

$51.95

10-17 Business Days orders may also be subject

to customs fees.

 Standard Shipping: Shipping Fees depending on the weight. Orders placed before 1 pm PST should be received within 3-5 business days. Orders placed on Saturdays, Sundays, or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

AUSTRALIA & NEW ZEALAND

Order

Delivery Service

Cost

Estimated Delivery Time

All

Standard

$33.95

7-15 Business Days orders may also be subject

to customs fees.

 

Standard Shipping: Shipping Fees depending on the weight. Orders placed before 1pm PST should be received within 3-5 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

 

ASIA & Europe

Order

Delivery Service

Cost

Estimated Delivery Time

All

Standard Ground

$37.95

7-21 Business Days orders may also be subject

to customs fees.

 

Standard Shipping: Shipping Fees depending on the weight. Orders placed before 1 pm PST should be received within 3-5 business days. Orders placed on Saturdays, Sundays, or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

 

 

SHIPPING POLICY: 100% of orders are shipped within one business day. Orders placed over the weekend are dispatched on Mondays.

CUSTOMS CLEARANCE: Please be aware that delays may be imposed by your country’s customs clearance. Your Super is not responsible for paying any fees or rates charged by customs. These charges are the responsibility of the customer.
 

DELAYED OR LOST ORDERS: A parcel is considered lost after it has been in the postal system for a period of 15 business days for US orders and 21 business days for international orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that we are unable to dispatch a replacement until this period of time has elapsed. 

WRONG OR INCOMPLETE ADDRESS: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.

RETURN POLICY

There are no returns. All products are as is. 

PAYMENT METHOD

WE accept all major Credit Cards, Business Checks , Debit & Cash 

WHOLESALE INQUIRIES

Wholesale Inquiries are in video-calls or in-person- One of our professionals will be on the site to provide you with a free estimate.

OUR STORE

 Oahu-Hawai'i 

 Hau'ula, HI 96717

Makaha, HI 96792

Phone: 808.725.7402

Email:  hihelellc@gmail.com

hoopomaiakuafarm@gmail.com

OPENING HOURS

​Monday - Sunday: 10am - 5pm by appointment ONLY

Book an appointment  by texting 808-725-7402  (send at least 3 possible dates)

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© 2020 by HIHELE LLC. & Co. Proudly created for YOU!

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